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Support

Need help with sparkbeat?

Use this page as your App Store Connect Support URL. Apple expects this page to lead to real contact information for support, privacy requests, and account-related questions.

Contact

Support information

If you need help with sign-in, notifications, workspace setup, privacy requests, or account deletion, contact us using the details below.

Email support@sparkbeat.app
Mailing Address Replace with your business mailing address
Telephone Replace with support phone number or business phone

The email link should open the visitor’s default mail app.

Privacy and deletion

Account and privacy requests

If your version of the app includes account deletion controls, use the in-app option first. If you cannot access the app, send a deletion or privacy request by email.

  • For deletion requests, email from the address associated with your account when possible.
  • For privacy requests, tell us whether you want access, correction, or deletion assistance.
  • You can also review the Privacy Choices page for the same request paths in one place.

What to include

Make support faster

  • Include the device type and iOS version when reporting a bug.
  • Describe whether you were using Demo Mode or a live signed-in workspace.
  • Avoid sending sensitive employee information unless necessary.

App Review

Review note reminder

When you submit to Apple, include an App Review note that the app can be explored by tapping Continue in Demo Mode on the login screen.